Vestigium were recently featured in the Parliamentary Review as a 'Best Parctice Representative' partner. The article discusses how Vestigium Services are working with a growing list of caring financial services organisations, including JPMorgan, Invesco Perpetual and Aberdeen Standard, who all want to do more to find their “gone away” customers and return their billions of assets. With his anchor clients, Vestigium’s founder, Paul Aggett, believes greater customer care will lead to more opportunities for financial services companies. This also means that they can market to their existing customer base, inspire loyalty and observe the regulatory principle of maintaining accurate data. Paul explains that this re-engagement with “gone away” constituents is entirely consistent with the FCA principle of treating customers fairly (TCF).
If you would like further information about Vestigium, or are yourself from a Financial Services organisation who are looking for their Gone Away customers. Please feel free to get in touch with us on firstname.lastname@example.org