Vestigium Services Ltd. Works with Financial Service Organisations*

As we have been raising awareness of the scale of the issue of ‘Gone Aways’, and the implications of this issue for both Financial Institutions, and their customers for a number of years.

We have also been strongly recommending that the Financial Services industry do more to re-connect with their customers. Although this has not always been an easy fix, we at Vestigium Services have the answer.

Historically, the regulatory pressure to locate gone away customers, or the beneficiaries of estates belonging to the deceased, has been low, but this is changing and we are seeing more institutions engage with us to re-connect with their forgotten customers.

Large numbers of the public should be receiving money from accounts, policies, and pensions.

This belongs to their deceased relatives but are simply unaware of the existence of such funds.

Those suffering from dementia are also not serviced by an industry that does not proactively keep in regular touch with its customer base. Happily, Vestigium Services’ growing client base of Financial Services organisations agree with Vestigium and want to help.

Re-engaging with customers…

provides the industry with an unprecedented opportunity to market to, and sell products to, their dis-engaged customers and fully to meet its Regulatory and Governance obligations.